Consumer Offer & Mechanism: How will customers be eligible to receive these coupons.
On shopping of Rs. 25K from Arrival duty Free Stores of T2 International Airport, cashier will handover manual voucher to consumer as shown above.
How will consumers use the vouchers.
Consumer will receive a single voucher with a QR code in front & brands mentioned at the back
Consumers must scan QR code from their phone scanners
On scanning, the QR code takes the consumer to basic detail filling form. These details are mandatory for us to capture before giving any voucher to ensure entry is registered.
Mobile No is mandatory
Email is optional
Consumer to fill the details and press submit button. An acknowledgment will be received immediately as below
The DFIF voucher PDF is then sent to consumers whatsapp from Ospree Duty Free whatsapp handle
Please note here – Any customer not receiving the voucher on whatsapp
Can be network issue
Can be issue from Meta’s end where they have set some guidelines which are not in control of Ospree.
Incase customers not receiving msg, they can write to india.customerservice-ospree@adani.com and the PDF will be mailed to them directly since they are registered with us.
The voucher goes in a PDF form which has hyperlink for each of the brands with their terms & conditions. E.g if I want to use Free Parking, I can simply click on CSMIA Free parking offer offer or any other brand offer I want to avail.
Other things to note:
External brand offers terms and conditions are defined by respective brands. Ospree will not have any say in that.
The Free Parking option will only be available in the Premium and Premium Plus categories.
The Free Parking service will be applicable only to Mumbai Airports.
COCOCAFE & CART ( Only F&B) – GET A FREE MEAL WORTH Rs. 4000
Terms & Conditions: 1. The offer includes ₹4,000 worth of dining vouchers, issued as 10 individual ₹500 vouchers. 2. Only one ₹500 voucher may be redeemed in a 24-hour period. 3. Each voucher is valid on a minimum dine-in bill of ₹1,500. 4. Vouchers are applicable for dine-in only at participating Cococart & Cafe outlets. 5. Vouchers are valid for 60 days from the date of issue. 6. Vouchers cannot be combined with any other ongoing offers, discounts, or promotions. 7. Vouchers are non-transferable, non-refundable, and not redeemable for cash. 8. Cococart & Cafe reserves the right to modify, extend, or withdraw the offer at its discretion, without prior notice.
INGLIGHT MEAL SERVICE BY SKYBITES – Rs. 2000 off ( Only F&B)
Rs.500 off can be availed at one time use on booking via Skybites.
Rs. 1000 off can be availed at one time use at Common House Brewery
No Two offers can be clubbed
Applicable for Common House at International and Domestic
Yatra
Offer 1: Flat INR 555 off per passenger on Domestic Flights
Validity: 31st March, 2026
LOB : Domestic Flights
TnCs
Offer valid for Domestic Flights and No MOV.
Offer valid once per user during the offer period.
Offer not valid on any affiliate marketing channels.
Offer valid only on Yatra confirmed bookings only.
Yatra reserves the right to withdraw, modify or replace this offer without prior notice and the same is at the sole discretion of the company.
This offer cannot be combined with any other offer/scheme.
Offer 2: Flat INR 1111 off per passenger on International Flights
Validity: 31st March, 2026
LOB: International Flights
TnCs
No MOV.
Offer valid once per user during the offer period.
Offer not valid on any affiliate marketing channels.
Offer valid only on Yatra confirmed bookings only.
Offer is applicable on selected hotels only.
Yatra reserves the right to withdraw, modify or replace this offer without prior notice and the same is at the sole discretion of the company.
This offer cannot be combined with any other offer/scheme.
Offer 3: Flat 15% off on Domestic Hotels
Validity: 31st March, 2026
LOB: Domestic Hotels
TnCs
Offer valid on min 2 nights (Domestic Hotels) and Maximum Discount – INR 5000.
Offer valid once per user during the offer period.
Offer not valid on any affiliate marketing channels.
Offer valid only on Yatra confirmed bookings only.
Offer is applicable on selected hotels only.
Yatra reserves the right to withdraw, modify or replace this offer without prior notice and the same is at the sole discretion of the company.
This offer cannot be combined with any other offer/scheme.
Ixigo
Terms & Conditions:
No Minimum booking amount.
Valid once per user.
Valid for every users.
Valid – 31st December 2025
Valid for both domestic & international flights.
Convenience fees will be charged as per the applicability.
The offer is valid for bookings made on ixigo website Mobile site, Andriod,&IOS App.
The offer cannot be clubbed with any other offer running on ixigo.
In case of partial/full cancellation the offer stands void and discount will be rolled back before processing the refunds.
Child/infant discount, date or refund charges, weekend surcharge, black out period, travel restrictions and will also be applicable as per the fare rule.
Changes in the names are not allowed.
In the event of any misuse or abuse of the offer,ixigo reserves the right to deny the offer to the customers.
ixigo is the sole authority for interpretation of these terms.
In addition, ixigo standard booking and privacy policy on ixigo.com shall apply.
Ixigo reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, to extent or withdraw it altogether.
Ixigo shall not be liable for any loss or damage arising due to force majeure.
Steps to Redeem:
Step 1: Open the ixigo apps/ web/ mobile-web, search and choose your preferred flight.
Step 2: Apply coupon code for domestic and for international flight at the time of making your booking.
Step 3: Proceed to the payments page and proceed ahead with the payment.
Step 4: Flat 600/- off on Domestic flights (No Min Booking Amount)
Flat 1200/-off on International flights (No Min Booking Amount)
END OF DOCUMENT
OS’M ONAM | SHOPPING PROMOTION
Terms and Conditions
The Organiser is operating and managing a Duty-Free Shop (the “DFS”) at Thiruvananthapuram International Airport and selling the duty-free goods at the said airport accordance with the Concession granted to it by the Thiruvananthapuram International Airport Limited (the “BIAL” or the “Airport Operator”). The passengers arriving at and/or departing from said International Airport are eligible to participate in the Shop & Win Contest (the “Contest”) on following terms and conditions:
ACCEPTANCE
The Contestant, by participating in this Campaign / Contest and by submitting the Coupon for the Shop & Win contest, do hereby irrevocably and unconditionally accept all the terms and conditions governing this Contest and waives and relinquishes all its rights to challenge any and/or all terms and conditions of this Contest.
DEFINITIONS
In addition to the terms defined elsewhere, in this general Terms & Conditions, the following words and expressions shall have the meanings set forth below, unless the context otherwise requires: –
“Airport” or “TIA” shall mean the Thiruvananthapuram International Airport,
“Contest” or “Win the grand prize / Contest” shall mean the contest organized by the Organizer at Duty Free Shop giving a chance to the International Passengers who has purchased duty free goods, articles etc. from the Duty-Free Shop of the specified value during the Contest Period and have filled entry form and submitted the completed entry form in the raffle ticket to participate.
“Contest Period” shall mean the period between 17th August till 7th September 2025 (both dates inclusive).
“Contestant” shall mean the International Passenger who is a resident of India and has participated in the contest.
“Coupon(s)” shall mean the entry form given to the Contestant for participating in the Contest.
“DFS” or “Duty Free Shop” shall mean the duty-free shop being operated at Thiruvananthapuram, International Airport.
“Duty Free Goods” shall mean all the goods, articles etc. sold at the Duty-Free Shop.
“International Passenger(s)” shall mean the person travelling to or from outside India.
“Shop & Win contest” shall mean the procedure of randomly selecting the Coupon/winner.
“Organizer” shall mean Mumbai Travel Retail Private Limited (“MTRPL”) who is operating a duty-free shop at Thiruvananthapuram International Airport.
“Prizes” shall mean the award and prizes distributed to the contest winners and more fully detailed in below Clauses.
“Terms & Conditions” shall mean the present terms and conditions governing the Contest.
THE CONTEST
The Organizer is organizing the Shop & Win Contest wherein the International Passenger shall have a chance to win the prize(s) as mentioned herein below.
The International Passenger arriving at Thiruvananthapuram International Airport shall be eligible to participate in the Contest.
The Passengers purchasing the duty-free goods worth Rs 5999 /- at the Duty-Free Shop shall get a Coupon to participate in Shop & win a Jawa bike contest.
The Passengers purchasing the duty-free goods worth Rs 10,000 /- at the Duty-Free Shop shall get a Coupon to participate in Shop & win 1 gm GOLD coin contest.
The Passengers purchasing 2 bottle of Brugal worth Rs 12,000 /- at the Duty-Free Shop shall get a Coupon to participate in Shop & win iPhone 15 pro max contest.
1 (one) Coupon will be issued against 1 bill of respective threshold.
The International Passenger shall be required to fill in the details as mentioned in the Coupon and answer a simple question to get a chance to win the prizes.
ELIGIBILITY CONDITIONS
Entry is open to all International Passengers who shops from the Duty-Free Shop at Thiruvananthapuram, International Airport during the Contest Period and submits the completed Entry Form with all the required details.
The Contestant(s) should be over the age of 18 years to participate in the Contest and should be competent to enter a Contract as per the Indian Contract Act, 1872. Directors, management, employees, and immediate families of the Organizer associated with this Contest are excluded from participating. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child, or stepchild (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, stepsister, or 1st cousin.
The Contestant should submit their personal details as mentioned in the entry form such as Name, passport number, Mobile Number etc. Failure to provide these details shall render such Contestant’s entry ineligible and void.
The Contest shall begin at 12:00 am (IST) on 17th August 2025 and closes 11:59 pm (IST) on 07th September 2025 (“Contest Period”).
METHOD OF ENTRY
To participate in the Campaign / Contest, the Contestant should:
• Spend sum of Rs.6000/-, 10,000/- and 12000/- at the Duty-Free Shop (“DFS”) at said airport.
• 1 (one) Coupon will be issued against 1 bill amounting to above respective value to participate in respective shop & win campaign.
• Fill in the Coupon, providing their full name, Passport Number, mobile number and any additional information as required by the Organizer.
• Submit the Coupons in respective shop & win campaign box at any entry barrel located at designated departure and arrival location.
• Contestant(s) can only enter once using a unique passport number. All entries must be received by the Organizer during the Contest Period. The Organizer accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted, or misdirected entries, or claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. Contestants who enter using multiple email addresses or aliases shall be disqualified.
PRIVACY STATEMENT
All entries will be the property of the Organizer. The information Contestants provide will be used by the Organizer for the purpose of conducting this Contest.
The Contestant consents to the storage of their personal information on the Organizer’s database. The Organizer collects Contestants’ personal information to conduct the promotion. If the information requested is not provided, the Contestant may not participate in the promotion. By entering the promotion, unless otherwise advised, each Contestant also agrees that the Organizer may use their personal information for marketing purposes. Contestants’ personal information may be disclosed to the statutory authorities. A request to access, update or correct any information should be directed to the Organizer. If a Contestant does not truthfully provide all requested personal information, the Organizer may determine that they are not eligible to win a prize. All entries become the property of the Organizer.
Contestants consent to the Organizer using the Contestant’s name, likeness, image and/or voice if they are a winner (incl. photograph, film, file and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Contest (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Organizer.
In the event of war, terrorism, state of emergency or disaster, the Organizer reserves the right to cancel, terminate, modify, or suspend the Contest subject to any written directions from a relevant regulatory authority.
If Contestants opted to receive promotional and news updates from the Organizer (MTRPL), they may receive these updates via email/SMS/WhatsApp messages. Otherwise, all details and data provided will be held in accordance with the Organizer’s privacy policy. All entries become the property of the Organizer.
Contest winner announcement DETAILS
The contest Winner will be conducted at TIA or at an address decided by the organizer on date TBD The winner announcement event will be conducted by the Organizer’s appointed nominee. The Organizer’s appointed nominee will randomly select a unique Contestant during or after the Contest Period. The first valid entry to be randomly drawn will win the Prize.
PRIZE DETAILS
Grand Prizes:
Grand Prize – iPhone 15 pro and pro max
Grand Prize – 1 gm GOLD coin
Grand Prize – Jawa Motorcycle Model 42 (Preferably Blue) – Bike colour to be confirmed. (Bike specifications to be mentioned
In case of any dispute MTRPL will have final say
The Prize does not include, TDS, zero dept/comprehensive insurance charges, RTO charges any other applicable charges and taxes, optional extras or any other accessories not specified, which shall be borne by the winner. The winner must have a valid Indian nationality passport and is a resident living in India. All other costs associated with the Prize, including but not limited to any transfer costs, additional taxes, registration, insurance, and other ancillary costs are the responsibility of the winner, as incurred. The prize is subject to any additional terms and conditions specified by the prize’s suppliers
The prize will be handed over by the Organizer at TIA or at an address decided by organizer and the collection of the Prize shall be at the responsibility of the winner.
The winner’s responsibility to check his or her legal eligibility to receive such prizes.
PUBLICITY
The prize winner must, at the Organizer’s request, participate in all promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and consent to the Organizer using their names and images in promotional material.
EXCLUSION OF LIABILITY
The Organizer and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Contest or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
The Organizer and/.or any of its affiliate, group company and/or promoter shall not be liable for: (1) any incorrect or inaccurate information, whether caused by Contestants, printing errors, or by any of the equipment or programming associated with or utilized in the Contest; (2) unauthorized human intervention in any part of the entry process of the Contest; (3) technical or human error which may occur in the administration of the Contest or the processing of entries; or (4) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from Contestant’s participation in the Contest or receipt or use or misuse of any prize. If for any reason a Contestant’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, Contestant’s sole remedy is another entry in the Contest.
The Organizer and its associated agencies and companies will not be liable for any damage in transit to prizes.
Social Media Sites
The Organizer may communicate or advertise this Contest using any social media site(s) including but not limited to Facebook, Twitter, LinkedIn etc. The Contest, however, is in no way sponsored, endorsed, or administered by, or associated with, any of such social media platform. Contestants are providing their information to the Organizer and not to any of such social media platform. Each Contestant completely releases such social media platform from any and/or all liability.
NOTIFICATION OF WINNERS
The winner will be notified by phone and/or SMS and/or e-mail and/or in writing within two (02) working days post winner announcement.
AWARDING PRIZES
The Organizer may require winners to provide proof of identity, proof of age and proof of travel itinerary. Identification considered suitable for verification is at the Organizer’s discretion.
DISQUALIFICATION OF ENTRIES
If a winning entry is deemed not to comply with these conditions of entry, the entry will be discarded and a new winner of that prize will be determined by drawing a further valid entry in accordance with paragraph 6, subject to the written direction of any relevant authority. The Organizer’s nominee’s decision is final, and no correspondence will be entered into relating to the matter.
The Organizer may, in its sole discretion, disqualify all entries from, and prohibit further participation in this Contest by, any person who tampers with or benefits from any tampering with the entry process or with the operation of the Contest or acts in violation of these conditions, acts in a disruptive manner, or acts with the intent to annoy, abuse, threaten or harass any other person.
GUARANTEE AND WARRANTEE OF THE PRIZES
The Organizer shall not be responsible for the warranty and/or guarantee of the Prizes in any manner. The winner of the Contest shall be responsible to avail the warranty and/or guarantee of the prizes won from its manufacturer/service provider/dealer as the case may. The Contestant shall be liable to pay the amount of any extended guarantee and/or warrantee on the prizes. The Contestant expressly acquits and forever releases the Organizer from the guarantee and/or warrantee of the Prizes.
CHANGES IN PRIZE VALUE
Prizes are not transferable or exchangeable and cannot be redeemed for cash. The Organizer accepts no responsibility for any variation in prize value. Where a prize is unavailable for any reason, the Organizer may substitute for that prize another item of equal or higher value as determined by the Organizer at its sole discretion, subject to the applicable laws.
PROBLEMS AFFECTING CONTEST
If for any reason any aspect of this Contest is not capable of running as planned, including by reason of infection by computer virus, mobile network failure, bugs, tampering, unauthorized intervention, fraud, technical failures or any cause beyond the reasonable control of the Organizer which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Contest, the Organizer may in its sole discretion cancel, terminate, modify or suspend the Contest, or invalidate any affected entries.
UNCLAIMED PRIZE DRAW
In the event of the prize not being accepted or claimed within 7 days of the draw, the relevant winner’s entry will be deemed invalid, and the Organizer reserves the right to conduct such further draws at the same location as the original draw as are necessary to distribute the prize. Any winner in this draw will be notified by phone/SMS/what’s app message/e-mail and in writing within 2 working days of the draw.
GOVERNING LAW AND JURISDICTION
All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms & Conditions, or the rights and obligations of the Contestant and the Organizer in connection with the Contest, shall be governed by, and construed in accordance with, the laws of the India and the court at Thiruvananthapuram shall have exclusive jurisdiction.
END OF DOCUMENT
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